Yes, we provide excellent customer support. With 30 years of experience in glassblowing, our team is committed to assisting you throughout the process - from initial design to final production. We're here to answer your questions, provide technical guidance, and ensure your glassware meets your specific research or production needs.

Yes, we stand behind the quality of our products. All our glassware comes with a warranty against defects in materials and workmanship. Please contact our customer service team for specific details about our warranty policy and coverage periods, as these may vary depending on the product type.

Yes, we can accommodate rush orders and custom designs. As a specialized glassware manufacturer, we understand that research and production timelines can be tight, and unique projects often require custom solutions. Our experienced team can work with you to create custom designs that meet your specific requirements. For rush orders, we'll do our best to expedite the process while maintaining our high standards of quality. Please contact us directly with your specific needs, and we'll provide you with a timeline and quote for your project.